Our Locations

Our Services

End-to-end outsourcing and credit management solutions — built for the region's most demanding institutions across banking, telecom, healthcare, and government.

Collections & Recovery

Recovering Value.
Preserving Relationships.

CMS Holoul delivers compliant, results-driven collections across retail, corporate, and government portfolios. Our approach balances firm recovery targets with ethical engagement — protecting your brand while maximising your return.

  • CBUAE & CBR Compliant
  • Multi-Stage Collection Cycles
  • Early, Mid & Late Stage Debt
  • Legal Recovery Support
  • Skip Tracing & Locate
  • Real-Time Performance Dashboards
  • Flexible Payment Plans
  • 24/7 Operations Coverage
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13+Years Experience
20+Partner Banks
99.9%Compliance Rate
24/7Operations
Customer & Sales

Engaging Customers.
Driving Revenue.

We power inbound and outbound customer engagement programmes for leading financial institutions and telecoms. From telesales and retention campaigns to loyalty management, our teams are trained to convert, retain, and delight.

  • Inbound & Outbound Telesales
  • Customer Retention Programmes
  • Cross-Sell & Upsell Campaigns
  • Multichannel CX (Call, Chat, Email)
  • Loyalty & Rewards Management
  • CRM Integration & Reporting
  • NPS & Satisfaction Tracking
  • Arabic & English Bilingual Teams
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500+CX Agents
10+Countries Served
AR/ENBilingual
24/7Availability
Workforce Outsourcing

The Right People.
At the Right Time.

CMS Holoul provides scalable, compliant workforce solutions across the MENA region. Whether you need a dedicated team or flexible surge capacity, we source, screen, train, and manage talent so you can focus on your core business.

  • Staff Sourcing & Screening
  • End-to-End Onboarding
  • Payroll & HR Administration
  • Performance Management
  • UAE Labour Law Compliance
  • Dedicated & Shared Models
  • Emiratisation Support
  • Multi-Country Deployment
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500+Deployed Staff
5Countries
100%Law Compliant
48hrAvg. Deploy
Digital Transformation

Smarter Processes.
Better Outcomes.

We help organisations modernise their operations through technology-driven solutions. From process automation and data analytics to digital onboarding and cloud migration, CMS Holoul bridges the gap between legacy systems and the future.

  • Robotic Process Automation (RPA)
  • Data Analytics & Reporting
  • Digital Customer Onboarding
  • CRM Implementation & Support
  • Cloud-Based Workflow Solutions
  • AI-Powered Decision Tools
  • Legacy System Integration
  • ISO 27001 & 27002 Data Security
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ISO27001 Certified
RPAAutomation
AIDecision Tools
99%Uptime SLA
Healthcare

Patient-First.
Revenue-Focused.

CMS Holoul delivers specialised healthcare outsourcing solutions that combine empathetic patient communication with rigorous billing and collections expertise. We help healthcare providers reduce outstanding receivables while maintaining the highest standards of care and compliance.

  • Medical Billing & Coding
  • Healthcare Debt Collections
  • Patient Communication & Follow-up
  • Insurance Claims Processing
  • Appointment Scheduling Support
  • Revenue Cycle Management
  • Regulatory Compliance
  • Multi-Lingual Patient Teams
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100%Compliant
24/7Patient Support
AR/ENBilingual
RCMFull Cycle
Marketing

Building Brands.
Generating Leads.

Our marketing division combines digital expertise with deep regional knowledge to help your brand stand out and grow. From targeted campaigns and social media management to SEO and performance analytics, we deliver measurable results across the MENA market.

  • Digital Campaign Management
  • Social Media Strategy & Content
  • SEO & Search Marketing
  • Lead Generation Campaigns
  • Email & SMS Marketing
  • Brand Identity & Design
  • Performance Analytics & Reporting
  • Arabic & English Content
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MENAMarket Focus
AR/ENBilingual
ROIDriven
360°Digital Reach

Ready to Work With Us?

Tell us about your business challenge and we'll match you with the right solution.

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